FAQ - Figgy

FAQ

Everything you need to know about buying and selling on figgy. Can't find your answer? Email us at hello@figgy.market

General

figgy is a contemporary online marketplace connecting independent artists and brands with conscious shoppers.
You can contact figgy by emailing us at hello@figgy.market

Products

figgy hosts artists from a variety of disciplines, meaning you will find many unique pieces all in one place. Examples include original artworks, homewares (including prints, ceramics and tableware), and lifestyle pieces (such as zines, or accessories).
Every listing on figgy has a bio for artists to provide details about their pieces, such as material/composition, size/dimensions and production information. We also use tags so you can quickly identify or filter key information. If in doubt, use the message button to start a conversation and ask!

Orders

figgy currently operates within the UK only and does not ship outside of the UK.
You can shop on figgy by using the purchase button, which takes you to a checkout page that supports all major debit and credit cards.

Shipping

Each artist chooses their own courier and they may choose to advertise which on their profile. If in doubt, use the message button to start a conversation and ask!
Shipping times vary by artist, depending on their lead times and chosen courier. You can see estimated lead times on their profile, and can get more detailed information by using the message button.
In the first instance, please contact the artist to ask for advice or to find a suitable resolution.